Employee Experience Coordinator

Wealthfront

Palo Alto, CA

At Wealthfront we believe everyone’s personal finances can be optimized and automated for a very low fee using high-end technology. To achieve that, we built a software-only approach, which also helped create a new category: robo-advisors. Over the past seven years we’ve paired the expertise of our PhD-clad research team with the exceptional talents of our engineering, product and design teams to deliver sophisticated products and services to our clients that are easy and fun to use. And that plan has worked! We have loyal clients from every state who trust us with over $13 billion in assets… and we’re just getting started. So if you’re passionate about helping people secure their ambitions while helping to change an industry, keep reading.

As the Employee Experience Coordinator, you are extremely organized, a strong communicator and excel at building relationships at all levels. You perform a critical role within our People Operations organization, reporting to the Director, People Operations, this position will administer the employment lifecycle of all Wealthfront employees (onboarding through offboarding) and provide employee and manager support for all things People related.

Responsibilities:

  • Employee Onboarding and Offboarding: 35% time
  • Coordinate with various teams on new employee onboarding and offboarding activities including orientation, first day schedule, background checks, seating assignments, and computer and badge issuance.
  • Act as point of contact for employees who have general questions regarding Wealthfront policies, programs, and procedures.
  • Identify areas of improvement and lead efforts to streamline work through process efficiency improvement, tools, and technology.
  • Employee Events Coordination: 35% time
  • Plan and implement internal company events ranging from large company events like the Summer Picnic and Winter Holiday Party, special office events like our Halloween and Thanksgiving events to our small, more frequent events such as a weekly happy hour.
  • Coordinate with Managers to ensure better consistency across departments for employee offsites and team building events.
  • Partner with our employee resource groups (“ERGs”) and develop relationships with relevant community partnerships to create opportunities for community involvement and to coordinate and run employee culture programs.
  • Own the employee anniversary program and swag ordering.
  • Other events as determined.
  • Employee Environment Coordination: 30% time
  • Coordinate with Design Department, Office Manager and Property Manager for enhancements to and maintenance of our company headquarters in Palo Alto.
  • Work with Office Manager to determine supplies needed for the office for the comfort and productivity of our employees and assisting, as needed, in placement of orders; verifying receipt; stocking items; delivering supplies to appropriate locations.
  • Assist with office moves, seating changes and space design and planning.
  • Work with the Office Manager and Recruiting Coordinators to ensure all candidates, vendors and outside guests are greeted at reception in a timely and welcoming manner.

Requirements:

  • You should have:
  • Minimum one to two years of office coordination or event planning experience.
  • Ability to work independently, effectively handle and prioritize multiple tasks simultaneously, while maintaining a professional manner and be able to stay calm under pressure.
  • Well organized, high standards for quality work and strong attention to detail.
  • Customer-service orientation and enjoy supporting an office of diverse people.
  • The ability to handle confidential and sensitive information with care and discretion.
  • A positive, can-do attitude.

Everyone across the financial spectrum deserves to live secure and rewarding lives. In order to successfully serve clients across the United States, the Wealthfront team is focused on hiring team members with a diverse range of backgrounds, experiences and perspectives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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